Frequently Asked Questions

 Al Anwar Al Raqiah (AAAR) is a premier supplier of high-quality lighting fixtures, electrical equipment, and sanitaryware solutions in the UAE. Established in 2010, we bring over 15 years of trusted expertise and a curated range of 100+ premium products to brighten and elevate your home or commercial space.

 We have physical store locations in the UAE, including Kalba, Dibba Al-Fujairah, and Ras Al Khaimah. You can visit us in-store or order online via our website.   

We offer a wide range of products including:   

• Lighting: Indoor/Outdoor Lights, Ceiling Lights, Chandeliers, Pendant Lights, Spotlights, and Decorative Lighting.   
• Sanitaryware & Bath: Faucets, Shower Heads, Bathroom Basins, Toilet Commodes, and Handheld Bidets.   
• Electrical Ware: Switches, Sockets, and Electrical Fittings. 

Simply browse our online collection at aaar.ae, add your desired items to the cart, proceed to checkout, fill in your shipping details, and complete payment.

We accept major Credit/Debit Cards (Visa, MasterCard), Apple Pay, and Cash on Delivery (COD) / online payments as specified during checkout.

If you need to modify or cancel your order, please contact our support team immediately via WhatsApp (+971 52 106 9580) or email (anwarraqiah@gmail.com) before the order is dispatched.

We deliver across all emirates in the United Arab Emirates (UAE).

Standard delivery across the UAE typically takes 4 to 6 working days. You will receive a tracking update once your package is dispatched.

Shipping fees are calculated at checkout based on your delivery location and package weight. Free shipping offers or promotions may apply on eligible orders.

We offer a 100% Return Guarantee within 7 days of delivery, provided the items are unused, in their original condition, and in original packaging.

In the rare event that an item arrives damaged or defective, please contact us within 2 days of delivery at +971 52 106 9580 or anwarraqiah@gmail.com with photos/videos of the damaged item, and our team will arrange a quick replacement or refund.

Yes, many of our electrical and lighting fixtures come with manufacturer warranties. Please refer to the specific product description or contact our team for detailed warranty information.